How to delete my account?

This action is permanent

Deleting your account is irreversible. After confirmation, your user data will be permanently removed and you will be signed out.

This guide shows how to delete your Prodgy account directly from your Profile settings, using the Danger Zone section for a safer and more explicit experience.

Step by step Management

1. Open your Profile settings
   Go to your user menu (top-right) and open Profile settings.

2. Find the Danger Zone section
   Scroll until you see the Danger Zone area (it should be visually highlighted to indicate higher-risk actions).

3. Click “Delete account”
   Select the option to delete your account.

4. Read the confirmation message
   A confirmation dialog/message is displayed explaining the consequences of deleting your account.

5. Confirm with your password
   Enter your current password to confirm the deletion (security check), then proceed.

6. Account deletion is executed
   Prodgy permanently removes all information related to your user from the database.

7. See confirmation and get redirected
   You’ll see a success confirmation message and you will be automatically signed out and redirected to the Login screen.

Expected result

After completing the steps above:

• Your account is permanently deleted.
• Your session is terminated automatically.
• You are redirected to the Login screen with a confirmation message.

Notes

• This action is designed to be simple and secure by requiring password confirmation.
• Once deleted, the account and its data cannot be restored.

Troubleshooting

• Problem: The “Delete account” option is not visible.
  How to fix: Confirm you are in Profile settings and scroll to the Danger Zone section.

• Problem: Password confirmation fails.
  How to fix: Verify you’re using your current password and try again. If you’ve recently changed it, use the latest one.

For questions or issues, consult Prodgy support or the official documentation.