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Accessing the Playground

Guide

The Playground is Prodgy’s integrated chat environment. It allows you to interact with AI agents configured in your product, sending messages and receiving responses in real time.

It works as a direct communication channel between you and the agents, without the need for external integrations.


To access the Playground:

  1. Click the Playground item in the left side menu (play icon)
  2. The chat screen will be displayed with the message area and input field

The Playground interface consists of:

ElementDescription
HeaderDisplays the conversation title, active users counter, and action buttons
Message areaShows the message history of the current conversation
Input fieldArea to type and send messages to the agent
SidebarConversation history (accessible via the menu button)
Provider · Model footerSubtle badge at the bottom of the page indicating the AI provider and the model currently in use

On the Playground welcome screen (before sending the first message) and just below the message box once a conversation is active, Prodgy shows a badge with the default AI provider followed by the model being used — for example: Azure OpenAI · gpt-4o.

This footer makes the agent’s current configuration explicit and updates automatically when the administrator switches the default provider or model in the Admin Panel.


To chat with the agent:

  1. Type your message in the input field at the bottom of the screen
  2. Press Enter or click the send button
  3. The agent’s response will appear in real time via streaming

User messages appear aligned to the right and agent responses to the left, with the agent’s avatar and name.

When starting a new conversation, the Playground displays suggestion cards with predefined prompts to facilitate the interaction. Simply click a card to send the suggested prompt.


Each agent message has an action menu with the following options:

ActionDescription
CopyCopies the message content to the clipboard
FavoriteMarks the message as a favorite for future reference
ShareShares the message (when available)

Agent responses support rich formatting:

  • Markdown — headings, lists, bold, italic, links
  • Code blocks — with syntax highlighting and copy button
  • Tables — structured data in tabular format

Responses are transmitted in real time via streaming (SSE), allowing you to follow the text generation as it is produced.


When a conversation is open, the Playground header shows an action button palette on the right. From left to right:

IconActionAvailability
+New conversation — clears messages, returns to the empty home state, prepares a new chatAlways visible
TrashDelete current chat — after confirmation, deletes the open conversation and automatically returns to the empty home stateVisible only when a saved chat is open
ShareExports the conversation as PDFVisible when there are messages
External linkOpens the embed (widget) panelAlways visible
GearPlayground settingsSUPERADMIN only

To start a new conversation, click the ”+” button in the Playground header. A new chat session will be created and the previous conversation will be automatically saved to the history.


The Playground header displays an active users counter, indicating how many workspace members are using the Playground simultaneously.