Prodgy Assistant - Introduction

Agent Meetings

What is Prodgy Assistant?

Prodgy Assistant is an autonomous agent that monitors a configured email mailbox, detects Microsoft Teams meeting invitations, and automatically joins meetings to capture audio and generate transcriptions. After the meeting, the transcription is delivered via webhook to the processing workflow configured in Prodgy.

Automatic Monitoring

Continuously monitors the email mailbox for meeting invitations.

Automatic Join

Joins Teams meetings automatically, without manual intervention.

Real-Time Transcription

Captures and transcribes meeting audio throughout the call.

Webhook Delivery

Sends the complete transcription to the configured webhook at the end of the meeting.

Usage Modalities

Prodgy Assistant can be used in two ways, depending on your team’s infrastructure and needs:

Cloud Service

Prodgy Assistant operates as a managed cloud service. In this mode, the service is hosted and maintained by the Prodgy team, with no local installation required. Supports Microsoft Graph API for Office 365 / Microsoft 365 integration.

Plugin (Windows / macOS)

Prodgy Assistant can also be installed as a plugin on the user’s machine. In this mode, the plugin monitors an email mailbox via IMAP configured locally, ideal for environments that don’t use Microsoft 365 or prefer local control.

How It Works

Regardless of the usage mode (cloud or plugin), the workflow follows these steps:

Invitation Received: A user registered in Prodgy forwards (or sends) a Teams meeting invitation to the bot’s email
Detection and Validation: The Assistant detects the invitation, validates the sender and resolves the destination webhook
Scheduling: The meeting is scheduled in the internal queue with automatic deduplication
Meeting Join: The bot joins the meeting 15 seconds before the scheduled time
Audio Capture: During the meeting, the bot captures audio from all participants
Transcription: Audio is transcribed into segments and associated with respective participants
Leave: The bot leaves when the meeting ends or when all human participants leave
Delivery: The complete transcription is delivered via webhook for processing

Key Features

Recurring meeting support: Automatically detects and expands recurring meetings
Multi-user: Multiple users can forward the same invitation, each with their own webhook
Resilience: Redis persistence ensures scheduled meetings survive service restarts
Complete history: All lifecycle events are recorded for auditing
Flexible configuration: Wait time, transcription and webhook configurable per meeting

Mode Comparison

Feature	Service	Plugin
Local installation	No	Yes (Windows / macOS)
Email provider	Microsoft Graph API	IMAP
Maintenance	Managed by Prodgy	Managed by user
Meeting platform	Microsoft Teams	Microsoft Teams
Configuration	Via Prodgy platform	Via installation wizard

Supported Meeting Platforms

Platform	Status
Microsoft Teams	Supported